Yup. Its true. I tried it myself when I first saw the press release from the DearAOL group. AOL was not allowing the dearaol.com URL to be sent or received in any part of our system for a brief time yesterday. I could not even send it to myself which is how I tested it.
Thankfully the fix was straightforward and corrected immediately by our AntiSpam Operations team. The last thing AOL wants to do is live up to the picture the dearaol coalition has painted for us. We are not evil and would never block an organization for their views even if they are not flattering to dear AOL. We have strict policies on blocking URLs; anything else would be suicide. That said, mistakes do happen :-(
Its interesting to see all the conspiracy thoerists go wild with this one. I guess people really don’t trust AOL on this goodmail thing. But in my mind, this experience should serve as a positive for the dearaol group. I mean look how fast we corrected the mistake. This should give most everyone comfort that AOL can not run wild with goodmail and ‘block people who don’t pay’. Heck, if we did, not only would our members get frustrated and jump ship, but we certainly would not get away with it as proven today.11 comments