Carl Hutzler's Blog

I saw this article about AT&T’s plans for the upcoming South by Southwest (SXSW) event and how they are planning to have ample capacity this year to avoid the embarrassment of last year. In AT&T’s defense, this event (music, film and internet people) concentrates a lot of the iphone toting people into a small area. Without an active plan to address that AT&T (and any carrier) would fail 100% of the time. But since AT&T has also had and continues to have major issues in big cities across the county on their 3G network, the event last year was more of a lightning rod for existing issues rather than anything new.

But it got me to thinking about my AT&T service in the last couple of months and while it may be a little earlier and a little unscientific, I believe that my service has gotten much better. I no longer am seeing a lot of dropped calls. Nor am I seeing a lot of situations where I can not make a call. That does not mean that I never have an issue, but it seems to have gotten better.

Plus I have not had the need to switch my phone to EDGE to avoid the 3G network being congested recently for my data apps either.

I know AT&T put up three towers in the area recently. So maybe that has helped? Or maybe AT&T has done some other tuning things to help with the local issues at the Reston Town Center? But for whatever reason, I think things are better.

I will have to check the call drop logs to see for sure. But maybe they are finally turning a corner.